The Move Coordinator will be responsible for organizing and coordinating shipments of personal effects and/or general cargo from point A to point B worldwide. Serving as the single point of coordination for the assigned move he/she will be managing the process and vendors in order to achieve the highest quality standards. 

Main Job Responsibilities: 

  • Manage Domestic and International files to include coordinating move dates, organizing packing/delivery crews, booking transport and ancillary services such as parking permits, external elevators, handyman services, assisting accounts department with financial information on files, etc. 

  • Check completed paperwork, returning to the account and keeping an orderly filling system, flagging any repeated problems with completed paperwork / job sheets 

  • Maintain good communication with customers and vendors

  • Build and maintain customer confidence

  • Protect operations and organization’s value by keeping information confidential

  • Monitor shipments from sources to worldwide markets

  • Monitor fleet deals and special movements until the shipment has reached final destination

  • Contribute to team effort by accomplishing related results as needed

  • Any other regular or ad-hoc duties and reporting required by supervisor and/or group managers

 Skills and Personal attributes:  

  • Excellent interpersonal, verbal, and written communication skills

  • Strong organizational skills and ability to priorities and organize workload effectively

  • Fluency in English, both written and spoken. Knowledge of other languages would be an asset

  • Be self-motivated and action oriented

  • Ability to work within a team structure while delivering strong customer service

  • Computer literate and ability to learn new applications quickly

  • High accuracy and quality with attention to detail

  • Ability to multi-task and work in a challenging fast paced environment

  • Telephone skills and etiquette

  • Maturity, professionalism and high level of discretion is required

  • Bachelor’s degree preferred

  • Shipping / logistics knowledge and experience working in an international environment would be an asset